Refund policy
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Returns & Exchanges
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return:
- Item must be unused and in original condition
- Tags and packaging must be included
- Proof of purchase is required
To start a return, contact us at:
storezabaisha@gmail.com
Non-Returnable Items
- Sale items
- Cosmetics / beauty products
- Personalized products
- Gift cards
Damaged or Wrong Items
If you receive a damaged or wrong item, contact us within 48 hours with photos and order details.
Refunds
Once your return is approved and inspected, refunds will be processed within 7–10 business days.